This Privacy Policy explains how Absher Travels, operated under ABSHER (PRIVATE) LIMITED, collects, uses, stores, and protects information provided by customers and visitors when using our website, flight booking services, Umrah services, and other services we provide.
By using the Absher Travels website, contacting our team, submitting an inquiry, or making a booking through us, you acknowledge the practices described in this Privacy Policy.
We may collect information when you search for flights, make a booking, request travel services, contact our team, submit an inquiry, file a claim, or use other features of our website.
Depending on the service you use, the information we may collect can include:
We generally collect personal information when you provide it to us directly or when it is reasonably necessary to process, manage, or support a service you have requested.
When you use our website, certain technical information may be collected automatically. Depending on the website features and services in use, this may include:
This information may be used to maintain website functionality, understand how visitors use our website, improve the booking experience, troubleshoot technical issues, and help protect our website and customers from security threats.
The Absher Travels website may use cookies and similar technologies to support website functionality, remember preferences, maintain sessions, understand website usage, and improve the overall user experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect features of the website, including parts of the flight search and booking process.
Information collected through our website and during the provision of our services may be used for purposes including:
To complete and manage a booking, certain information may need to be shared with airlines, reservation systems, global distribution systems, payment providers, Umrah service providers, and other suppliers involved in fulfilling your booking.
Depending on the service, this may include passenger names, travel document information, contact details, itinerary information, and other information required to issue or manage the requested service.
These third parties may process your information according to their own privacy policies, terms, and applicable legal requirements.
Payments may be processed through third-party payment providers, banks, financial institutions, or other payment services.
Where necessary to complete a transaction, relevant payment information may be transmitted to the applicable payment provider for authorization and processing.
Payment-related information may also be used for transaction verification, fraud prevention, dispute handling, refunds, and compliance with applicable legal requirements.
Absher Travels takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
The security measures used may vary depending on the type of information, the systems involved, and the service providers supporting our operations.
However, no website, booking system, or electronic transmission can be guaranteed to be completely secure. Customers should also take reasonable precautions when submitting personal information online and keep booking, account, and payment information secure.
We do not sell or rent your personal information for unrelated marketing purposes.
Where reasonably necessary, information may be shared with:
We aim to share only information that is reasonably necessary for the relevant purpose.
We may use your contact information to send service-related communications, including booking confirmations, ticket information, payment updates, schedule changes, cancellation information, and other important information relating to your booking.
Where permitted by applicable law and where any required consent has been obtained, we may also send promotional communications about flight offers, travel services, Umrah services, or other relevant updates.
You can opt out of promotional communications by following the available unsubscribe instructions or contacting our support team.
We may retain personal information for as long as reasonably necessary to provide requested services, maintain booking and transaction records, process refunds or claims, resolve disputes, prevent fraud, comply with legal obligations, and protect our legitimate business interests.
Retention periods may vary depending on the type of information, the service provided, applicable legal requirements, and the reason the information was collected.
Depending on applicable law, you may have rights relating to the personal information we hold about you. These may include requesting access to, correction of, or deletion of certain personal information.
You may also have choices regarding promotional communications and certain cookie settings.
Privacy-related requests can be submitted through our available support or contact channels. We may need to verify your identity before processing certain requests.
Our website may contain links, integrations, or services provided by third parties, including airlines, payment providers, booking systems, travel suppliers, and other external services.
Absher Travels is not responsible for the privacy practices, security, or content of third-party websites or services that are outside our control. We recommend reviewing the privacy policy and terms of any external service before providing personal information.
Children may be included as passengers in bookings made by a parent, guardian, or other authorized person. Where information about a child is required to arrange a travel service, that information may be collected and processed for the purpose of providing the requested service.
We do not knowingly collect children's personal information for unrelated purposes.
Because flight and travel bookings can involve airlines, booking systems, payment providers, and other service providers located in different countries, your information may be processed or transferred outside Pakistan where necessary to provide the requested service.
Where information is shared with a third-party provider, that provider may handle the information according to its own privacy practices and applicable laws.
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or privacy practices.
Any updated version will be published on this page. We encourage you to review this page periodically to remain informed about how your information is handled.
By using the Absher Travels website or providing information to us in connection with a booking or requested service, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with the practices described here, please discontinue use of the website and contact us if you require assistance with an existing booking.
If you have questions about this Privacy Policy, your personal information, or how information is handled in connection with a booking or travel service, please contact our support team at support@abshertravels.com
